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Salesforce Certified User Experience Designer Sample Questions (Q166-Q171):

NEW QUESTION # 166
A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
Which UX design method should be used?

A. User Flow
B. Lightning Flow
C. User Persona
D. Site Map

Answer: A

Explanation:
Explanation
A user flow is a UX design method that creates a visual representation of a user's series of steps to achieve a meaningful goal. A user flow shows the path that a user takes from their entry point to their final action, such as signing up, purchasing, or completing a task. A user flow helps designers understand and optimize the user experience, as well as identify pain points, gaps, and opportunities for improvement. A user flow can take various forms, such as diagrams, wireframes, or prototypes, depending on the level of detail and fidelity required. References:
What Are User Flows In UX Design? [Full Beginner's Guide] - CareerFoundry What is a User Flow in UX Design? - updated 2023 | IxDF User Flows in UX Design: Definition, Benefits, and Best Practices

NEW QUESTION # 167
A UX Designer wants to use the Salesforce Lightning Design System (SLDS) to create consistent user interface across Cloud Kicks' various platforms.
On which three platforms could the designer use SLDS resources?
Choose 3 answers

A. MuleSoft
B. Android
C. Visualforce
D. Heroku
E. Azure

Answer: A,C,E

NEW QUESTION # 168
A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used

A. card sorting
B. User test
C. cognitive walkthrough
D. treetesting

Answer: A

Explanation:
Card sorting is a UX research method where participants group ideas or information into different categories, based on what feels natural to them. Card sorting is ideal for the early stages of a website project, when the UX designer needs to understand how users organize and label content. Card sorting can help the UX designer to suggest a suitable architecture for the internal community, based on the employees' mental model and expectations. Card sorting can also reveal any gaps or overlaps in the content, and provide insights for naming the categories and subcategories. References: Card Sorting / Tree Testing | Bentley University, Tree Testing vs. Card Sorting: Which is Right for You? | Maze

NEW QUESTION # 169
Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.
What could improve form readability?

A. Create a three-column grid to reduce the form length.
B. Improve form security by adding a challenge-response test.
C. Replace field labels with placeholder text.
D. Add section headers to visually separate fields into groups.

Answer: D

Explanation:
Explanation
This allows users to quickly scan the form and identify the relevant fields, reducing the cognitive load and improving the overall user experience. Salesforce documentation states that "by grouping related fields into sections, you can make your forms easier to read and understand" [1].
[1] https://help.salesforce.com/articleView?id=forms_design_best_practices.htm&type=5

NEW QUESTION # 170
Cloud Kicks (CK) has been tracking the details of its storage facilities in an Excel sheet, where each facility is represented as a row and the details about each facility are represented by columns.
How should CK store this information in Salesforce?

A. Objects to represent facility details and fields to store storage facilities
B. Objects to represent both storage facilities and facility details
C. Objects to represent storage facilities and fields to store facility details

Answer: C

NEW QUESTION # 171
......

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User-Experience-Designer real questions - Testking real exam - Salesforce Certified User Experience Designer VCE

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Salesforce Certified User Experience Designer Sample Questions (Q166-Q171):

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